Technical assistance
Technical assistance: our strengths
Our service team is committed to providing high quality service and maintaining customer satisfaction on a daily basis.
Among the most important advantages: machine ready for the season; reduction in downtime; saving of time and money.
Our dealers
Our network of qualified official dealers guarantees professional and efficient service, ensuring effective assistance in every field.
International support
Support is guaranteed worldwide thanks to an extensive network of dealers offering quality service in more than 100 countries around the world. Direct collaboration with MASCHIO GASPARDO technical staff allows dealers to provide quick and effective solutions based on specific requirements.
Qualified support
The technicians at our dealerships are professionally qualified thanks to the training programme provided by the MASCHIO GASPARDO Academy, which enables them to develop the skills necessary to provide efficient technical support.
Professionalism at your service
@WORK is the portal for our dealers that allows you to access all the documentation for your equipment, submit warranty claims, download software to update your machines, and access training courses. The numerous applications available allow you to offer a professional and fast service.
Original spare parts
Original spare parts maintain the high performance of your equipment throughout its working life. The spare parts stock at our dealers guarantees fast and efficient service.
Premium Service
PREMIUM dealers offer qualified and certified assistance through exclusive services such as the Preseason Check and vehicle diagnostics using specific tools. Among the services offered, the Weekend Service guarantees qualified assistance on public holidays and days before public holidays during the high season, while the Parts Shipping Service allows orders to be delivered directly to the end user.
